• Support Staff

General description:

The Upper School Administrative Assistant is the public face and first point of contact for the Upper School parents, students and teachers. The primary functions are to assist the Upper School Principal and Faculty, perform related office management tasks and to provide general information and to manage concerns and questions from parents and students.

Key responsibilities:

  • Perform assistant duties to the team of Upper School counselors and the Sectional Principal (manage calendars, set up meetings, assist with preparing materials for meetings etc.);
  • Develop and maintain good communication and working relationships with staff, parents and external contacts;
  • Maintain students database, files of students and student attendance records, keeping notes of late arrivals, early departures;
  • Managing school system: report cards, transcripts, student schedules, leaving documents, scheduling in Veracross;
  • Managing Databases - Veracross, Event Manager system, plusPortal, FMP (orders);
  • Format information for internal and external communications - memos, emails, presentations, reports, bulletin boards;
  • Maintaining Sectional Google internal calendar, assist with facility and maintenance bookings and requests for the section as well as oversee bookings of Conference rooms;
  • Organize events - parent night, parent teacher conferences, faculty meetings, Graduation and Banquet, Holidays and special celebrations, help organize field trips;
  • Screen and direct phone calls and distribute correspondence. 

Knowledge, skills and dispositions required:

  • Fluency in Czech and English;
  • Excellent organizational, problem-solving and multi-tasking skills;
  • Strong self-driven & proactive attitude;
  • Excellent customer service, phone etiquette and interpersonal communication skills;
  • Demonstrated ability to handle confidential information in a sensitive and tactful manner;
  • Ability to work accurately and calmly, and show resilience, when under pressure;
  • Advanced IT skills - ability to learn quickly new technologies and work in different internal systems;
  • Knowledge of the organization and composition of letters, minutes, reports, charts and spreadsheets; 
  • Flexibility and reliability.

Experience and education required:

  • High School Diploma;
  • At least 3 years of relevant working experience in international environment.


As part of ISP’s comprehensive child welfare policy, we do perform background checks on all our employees, who must abide by the ISP Child Protection Policy.

How to apply

To apply for any Support Staff post, send a CV and Covering letter to hr@isp.cz